Loss Adjusting

Echelon Loss Adjusting takes a best-practice approach to investigating and adjusting liability claims. Our people are dedicated and experienced loss adjusters with a wealth of experience in the full range of liability claims, from property or personal injury claims to complex and sensitive liability matters.

What is Loss Adjusting?

Loss Adjusters are there to assist key stakeholders in times of loss or trauma. They are the independent claims professionals and act as the 'bridge' between the insurer and the insured. Through early intervention and thorough investigation, the adjuster aims to establish an outcome that is fair and reasonable to all parties.

Typically engaged by insurers, government agencies or corporate entities, they investigate, adjust and manage complex or contentious losses so that informed decisions may be made on resolution of a claim, including whether the is claim covered under the policy, what the value of the claim ought to be, and who should be held responsible for the loss.

What is Liability Loss Adjusting?

Echelon Australia is established in the Australian market as the leading national liability loss adjusting practice. Liability loss adjusting is a highly specialised field of loss adjusting that deals with claims by third parties against a policy holder. These may include accidents resulting in personal injury or property damage arising from a policy holder’s alleged negligence or wrongdoing, product failures, and professional negligence claims.

As well as establishing the circumstances in which a loss occurred, the liability adjuster will also determine the cause of a loss, the value or quantum of the claim, whether the claim is covered by the insurance policy, and who is at fault for the loss.

The adjusters findings, which may include sworn witness statements, expert evidence, photographic schedules and discoverable documents, are set out in a report submitted to the instructing principal.

Our liability loss adjusters provide you with accurate information and knowledge so you can make informed decisions.

Why choose Echelon Loss Adjusting?

Our team of dedicated and experienced liability practitioners, many of whom are legally qualified, offer a wealth of experience in dealing with the full range of liability claims.

Whether it be small property or personal injury claims to complex and sensitive liability matters, our experts have the experience and knowledge to assist you. We give the same attention to detail and quality of service to small and sensitive liability matters.

We are not hampered by rigid systems, so we are able to tailor our services to the individuals needs of our clients. The national coverage we provide gives us the ability to maintain effective cost control of claims.

Echelon Australia?

Echelon Australia (Echelon) is a 100% owned subsidiary of Jardine Lloyd Thompson Australia (JLTA) which is a part of the Jardine Lloyd Thompson Group, headquartered from London. Echelon is a national company with offices in all major capitals and strategic regional centres.

Employing over 100 consultants and specialists across Australia, Echelon has a proven track record of adding value and exceeding client expectations.

Echelon specialists deliver a second to none service via a comprehensive scope of risk management services developed through years of experience delivering cost effective and efficient risk management solutions.

Our consultants provide stewardship of your current systems whilst working to maximise value, presenting our clients with distinctive choice to achieve short and long term goals.

Echelon services provide a framework that can fit within existing risk programs, building on the risk management culture of the organisation. Our offering is tailored to our client’s needs with individual services delivered on an as needed basis. Alternatively we work with clients to develop a full Enterprise Risk Management (ERM) program to support their operational and strategic goals.

Explore more about the science of risk management and visit Echelon Australia's website.


contact John Van Wetering
National Manager

M: 0418 422 787

Send an email

New South Wales

contact Filip Damjanovski
Senior Liability Adjuster & Team Leader NSW

M: 0410 613 980

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contact Nathan Pennings
Liability Adjuster - Brisbane

M: 0437 143 082

Send an email

South Australia

contact Kate Wilson
Senior Liability Adjuster - Adelaide

M: 0400 780 739

Send an email

Western Australia

contact Deborah King
Senior Liability Adjuster & Team Leader SA & WA

M: 0418 513 174

Send an email